Frequently Asked Questions
Find answers to common questions about KinetLink's marketing platform, QR code campaigns, brand partnerships, and how to get the most out of our services.
General Questions
KinetLink is a marketing platform that connects brands with consumers through QR code campaigns. Brands create print media campaigns with QR codes, and consumers scan them to unlock exclusive offers, discounts, and promotions.
Brands create campaigns and generate QR codes for their print materials. When consumers scan these QR codes, they enter a funnel to provide their details and receive exclusive offer codes. Brands can track leads, conversions, and campaign performance through our analytics dashboard.
Yes! Scanning QR codes and receiving offer codes is completely free for consumers. There are no subscriptions, hidden fees, or credit card requirements.
You can receive exclusive discount codes, promotional offers, and special deals from partner brands. Each campaign offers unique benefits, and some campaigns provide initial offers that can be upgraded to better discounts after verification.
For Consumers
Simply use your smartphone camera to scan the QR code on any KinetLink campaign material. You'll be redirected to an offer page where you can claim your exclusive discount code.
To receive your offer code, you'll need to provide your full name, email address, and phone number. You'll also need to verify your email with a one-time password (OTP) to unlock the best offers.
After scanning the QR code and completing the form, you'll receive an initial offer code. For even better discounts, verify your email with the OTP sent to your inbox to unlock premium offer codes.
Each QR code scan is typically tracked per device to prevent abuse. If you've already claimed an offer from a campaign, you may see your previous offer code or be notified that you've already participated.
Check your spam or junk folder first. If you still don't receive it, you can request a resend. Make sure you've entered the correct email address. OTPs are typically delivered within a few seconds.
For Brands
Brands can create print media campaigns, generate custom QR codes, and track lead generation and conversions. Our platform provides analytics, lead management, and campaign performance metrics to help you measure ROI.
New brands get a trial period with a limited number of scans (typically 500) and a set number of days (usually 3 days). This allows you to test the platform before committing to a full partnership.
After signing up and logging into your brand dashboard, navigate to "Create New Campaign". Fill in campaign details, set your budget, choose distribution channels (QR Code or Social Media), upload materials, and configure offer codes. The platform will generate QR codes for your campaign.
KinetLink supports QR Code Distribution and Social Media campaigns. QR codes can be printed on any marketing material, while social media campaigns can be shared across your digital channels.
Your brand dashboard provides comprehensive analytics including total leads, conversion rates, active campaigns, lead sources, and real-time activity. You can also export lead data for further analysis.
Offer codes are discount codes that consumers receive after scanning your QR code. You can set initial offer codes (lower discount) and final offer codes (higher discount) that are unlocked after email verification.
Brand partnerships start with a free trial period. After the trial, pricing is based on your campaign needs and marketing budget. Contact us through the Partners page to discuss custom pricing for your brand.
Yes! Admins can extend your trial period by adding additional days or scans. Contact your account manager or reach out through our support channels to request an extension.
Technical Support
No app download is required! Consumers can scan QR codes using their smartphone camera, and brands can access the platform through any web browser.
KinetLink works on all modern smartphones, tablets, and computers. QR codes can be scanned with any device that has a camera, and the web platform is responsive across all screen sizes.
Yes, we take data security seriously. All user information is encrypted, and we follow industry best practices for data protection. Your personal information is only used to deliver offers and is never shared with unauthorized third parties.
Contact our support team through the Contact page or email support@kinetlink.com. We typically respond within 24 hours and can help with any technical issues, account questions, or campaign setup assistance.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help. Reach out and we'll get back to you within 24 hours.